5 Star Hotel ROYAL SERVICE

ROYAL SERVICE City hotels (resorts optionally) will have one or several floors destinated to Royal Service, with independent front
desk services, lounge for breakfasts and bar and private lounges
These rooms will have the best location and should provide a butler service
Each Royal Service floor will have a service room for the butler on duty
The public areas of these bungalows will have a higher quality than normal ones
Lounge There will be a lounge with a Front Desk (table or low counter to attend seated guests) with a computer fitted in
which will be used for checking in and out guests
The lounge will have a bar-salon for serving breakfasts, aperitifs, cold dishes and a cocktail-bar service. It will have
an auxiliary counter and a small cocktail cabinet.
Should the hotel not have space for this area, one of the speciality restaurants will be used as a breakfast area
INTERIOR ROOM
DISTRIBUTION
Entrance door
85 cms wide (minimum). Except in rooms for the handicapped, which will be 90 cms.
Height 2.15 m
Door knob with a handle (mandatory in rooms for the handicapped) with safety lock incorporated
The system for opening and closing the door will be with a magnetic or digital (electronic) card, carrying no
elements that identify the room
It is recommended to have opening/closing time control and card identification
The card will automatically be renewed for each new guest
Interior safety bolts. A latch is recommended (not a chain)
Must have a door stop. The upper and lower parts of the door should be reinforced
Wide angle view spy hole made of Pyrex glass (fireproof) at a height of 1,5 m. For the handicapped it should be
fitted at a height of one metre, so that it can be used from a wheelchair
The door should be sufficiently well adjusted to ensure no light enters from the corridors (especially in its lower
part)
Door stop to prevent door banging against the wall
Made of wood. Fire resistant, RF=32
Should be appropriately soundproofed and give a sensation of security
The door handle should be able to hang a "Do not Disturb" or other type of hanging cards
The rooms' Rack Rates must be available near the door entrance or inside the cupboard, in those countries where
it is stipulated by law


Entrance Hall
General power switch activated by a card or another energy saving device with a movement detector
A coat hanger (wall hanger)
Full-length mirror. Can be in the room (cupboard, etc.)
A Painting
A suitcase support (can be in the room)
Ceiling or wall light
Terrace
Optional for City Hotels
Must have lighting. Lights are recommended to have low energy consumption
 Switching on will be centralised (not individual) with a photoelectric cell and switching off with a timer
Rail at 1,20 metres high minimum (check local laws)
Vertical bars must have a maximum separation of 10 cm (check local laws)
Furniture materials must be resistant or protected against hard weather
They will be furnished with at least one table and two chairs
They should have garden tubs or potted plants